Toll Free room reservations only + 1 800 845 9905
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Fairmont Orchid Hawaii offers accessible rooms and assistive devices.
Guest Room
522 sq.ft. / 48 sq.m
Tropical gardens and waterfall views from a private lanai.
Partial ocean views from a private lanai.
Angled beautiful ocean view from a private lanai.
Spectacular full ocean view from a private lanai, perfect for enjoying sunset.
Deluxe angled ocean view from a private lanai. Located on floors 4 and higher.
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Check-in 4:00 p.m. - Check-out 11:00 a.m..
•Turn left at the stoplight exiting the Kona International Airport onto Queen Kaahumanu Highway #19.
•Remain on Highway #19 for 19.5 miles.
•The entrance to Mauna Lani Resort is located on your left of the highway.
•Enter the resort on Mauna Lani Drive and proceed for about a mile to the round-about.
•Take the first right turn / cut-off which is North Kaniku Drive.
•Stay on North Kaniku Drive until you reach the main entrance to Fairmont Orchid at the end of the drive.
•From Kekuanaoa St. (Airport Access Road) turn right onto Kanoelehua St.
•Turn left onto Kamehameha Ave. Continue as lane merges to the right onto Highway 19.
•Remain on Highway 19 to Waimea. Follow signs in Waimea to Kawaihae (turn right on Lindsey Road/Highway 19). Continue down Kawaihae Rd.
•At the T-intersection on your left, turn left to continue on Highway 19.
•Continue approximately 7 miles to the right-hand turn lane to Puako for Mauna Lani Resort.
•Turn right onto Mauna Lani Drive.
•Proceed past the Guard House to the traffic circle and take the first right to Fairmont Orchid on N. Kaniku Dr.
•Stay on N. Kaniku Dr. until you reach the main entrance to Fairmont Orchid at the end of the drive.
Fairmont Orchid does not provide complimentary shuttle service. Our Concierge Team will be happy to make a taxi reservation for you (fees apply). They can be reached at +1 808 887 7320 or via email: FairmontORCconcierge@bluehawaiian.com
Self-parking is included in the daily resort charge.
Valet parking is available for $25+tax per day.
The spirit of aloha is embodied throughout Fairmont Orchid as we strive to treat all of our valued guests to the finest experience possible.
Make the most of your Hawaii Island beach vacation at the luxury Fairmont Orchid resort and spa with a selection of our most popular hotel packages and special offers.
Escape your everyday routine by discovering true relaxation at Fairmont Orchid's award-winning spa.
Discover
From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing just for you.
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Event
The tastefully designed function space, world-class facilities, and wealth of meeting options at the Fairmont Orchid make meetings in Hawaii events of distinction.
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Let Fairmont Orchid's attentive and creative event managers orchestrate your special day on Hawaii Island. The Island of Hawaii is the perfect setting for romance, weddings and honeymoons.
Fairmont Orchid has an incredible array of both indoor and outdoor function spaces for your special event.
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4.6/5
Reviewed 2024-04-24
The staff was so so lovely, every last one of them cared and made our trip special. The location was something out of a movie, the amenities and comforts the resort provided were great. We were planning our return trip by the end of the first night there.
Arrived late (hotel dark & view not seen until morning) told by front desk “Yes, we have you upgraded from partial to ocean view”. Later unpacked went to sleep. Earlier that week I had up graded on line from “partial view” to “ocean view”. Next day upon waking the view was partial ocean approx less than 1/4 off balcony looking to the left. Main view was the green (golf course). We decided to speak to the manager about the upgrade to ocean view. She went round and round about “front ocean view” etc., etc., full view and basically spinning what the word partial means. In the end she agreed to relocate us to south tower but “ok, we can move you but don’t know when, I’ll text you” We packed up and waited by the pool for a few hours. Called again for an estimated time we could unpack and enjoy the day. Again not given a time. Explained I have my expensive handbag and jewelry down here poolside and I would like to secure these items in my room. Our bags are packed in the initial room and we would like to have some idea of when we can start the day. No idea of a time still after conversation. My husband again walked to the lobby to speak with now a general manager. The new manager we spoke with agreed to get us into a room ASAP. This room was nicer - however in both of the rooms the beds were old, squeaky and not supportive. The worst was the odor of mold we endured for 3 days. The last thing I wanted was to complain again so I just kept the balcony door open. Room 1646. Please check the AC it was either the AC or water damage but it’s definitely a strong mold odor. Beautiful location, nice beach staff, but we won’t return.
I had a slight problem during our initial stay at Fairmont that was not resolved right away due to some miscommunication. Once we brought it to Barbie's attention, she went above and beyond not only to take care of the problem but also make sure our stay was as enjoyable as possible. She was very apologetic for the oversight and made arrangements for us to use a Hale for the day so we could relax and then was thoughtful in leaving a gift for us in the room. We did not expect what she did to rectify the problem and she was genuinely concerned we had the best experience possible despite the initial glitch. She even texted daily to make sure there was nothing else she could take care of and that we were enjoying ourselves. As a couple who travels often, we were very impressed she stepped in and continued to touch base with us to make sure there were not additional issues, which there was not. I really appreciate the way she handled everything.
Reviewed 2024-04-23
Nothing less than tripple gold standard
Reviewed 2024-04-22
We had a very comfortable stay and enjoyed your hotel!
Reviewed 2024-04-21
Well planned, friendly professional staff
Reviewed 2024-04-20
King suite just super comfy with two showers, wow. Loved the grounds and the pool. The only letdown is the hot-food section at the breakfast buffet.
Reviewed 2024-04-19
Very well, kept hotel and grounds, very clean, super nice staff
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